2022年11月21日星期一

美西热门仓库上架巨慢,FBA货物入仓后迟迟不上架?怎么办?

最近很多同学都反馈美西热门仓库上架巨慢,FBA货物入仓了之后,迟迟不上架,按照我之前教的催货件上架的技巧,也催不动了,无论开多少个CASE,都是同一套说辞,需要提交很多资料,比如采购发票,装箱单,发货数量等等。

邮件内容:To help with our review of shipment ID: FBAxxxxxxxxx, please provide the proof of purchase for these items.

The proof of purchase must be the original invoice from the supplier or manufacturer. Retail sales receipts (from physical or online stores) are also accepted and must include:

Date of the purchase (invoice date should be same as shipment's shipped date or before shipped date)

Product name of the missing items (not exactly same but almost matches with the title name)

Quantity purchased (quantity should be same or more than shipped units)

Full name and address of invoice issuer
Full name and address of purchaser

The purchase price isn't required and can be obscured.If you're the manufacturer, please send a copy of the signed or stamped packing slip, which must include the following:

Packing list date
Shipment or purchase order ID
Product names of the missing items
Quantity shipped
Manufacturer signature or stamp

有的同学按照邮件要求提交的资料一一提交上去,但是发现货物还是没有上架,亚马逊客服只回复了请耐心等待。

那么,我们应该如何才能够高效地解决这个货物上架巨慢的问题呢?

我们其实可以通过您的账户-其他账户这个窗口进行开英文CASE,如图所示,通过这个窗口来解决我们的问题。

CASE内容要简单清晰明了地表达我们货件号:XXXXXXXX已经成功派送入仓,顺带附近上货代提供给你的入仓签收单,请求亚马逊客服能够尽快帮你上架货物,.............

原文转载:http://fashion.shaoqun.com/a/1194629.html


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